PassX
PassX
Smart QR passes • Distributor network • Secure settlements

Privacy Policy

Last updated: 2/20/2026

1. Introduction

PASSX Private Limited (“PASSX”, “we”, “our”, “us”) is incorporated under the Companies Act, 2013 and operates a digital platform that enables event organizers to list events, distributors to sell digital passes, and buyers to purchase event passes.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use the PASSX website, mobile applications, dashboards, QR-based flows, and related services (“Platform”).

2. Applicability

This Privacy Policy applies to:

  • Event Organizers
  • Distributors
  • Buyers / Attendees
  • Admin users
  • Website and App visitors

3. Information We Collect

3.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Password (securely hashed)
  • Bank account number and IFSC code
  • GST number and PAN (where applicable)

3.2 Event & Transaction Information

  • Event details listed on the Platform
  • Pass purchase and sale records
  • Payment transaction references
  • Distributor attribution via QR codes or referral links

3.3 Technical Information

  • IP address
  • Device and browser information
  • Log files and timestamps
  • Authentication cookies

4. How We Collect Information

Information is collected when you register, apply for approval, log in, list events, sell or purchase passes, use distributor QR codes, interact with admin workflows, or communicate with support.

5. Use of Information

We use collected information to:

  • Verify users through admin approval processes
  • Create and manage user accounts
  • Process payments, commissions, and settlements
  • Generate and deliver digital passes
  • Comply with GST, TDS, and other legal obligations
  • Prevent fraud and unauthorized access
  • Maintain audit logs and system integrity

6. Cookies & Authentication

PASSX uses HTTP-only cookies to manage authentication and session security. These cookies cannot be accessed via client-side scripts and are used solely for secure login and role-based access control.

7. Data Sharing & Disclosure

We do not sell or rent personal data. Information may be shared only with:

  • Payment gateway providers
  • Banks, auditors, and tax authorities
  • Event organizers (limited to pass-related buyer data)
  • Law enforcement or regulators when legally required

8. Data Security

We implement reasonable technical and organizational safeguards, including encryption, access controls, and audit logging. However, no system is completely secure, and users acknowledge this risk.

9. Data Retention

Data is retained only as long as required for legal compliance, dispute resolution, auditing, and legitimate business purposes.

10. User Rights

Users may request access, correction, or deletion of personal data, subject to applicable legal and regulatory requirements.

11. Children’s Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

12. Changes to This Policy

PASSX reserves the right to update this Privacy Policy at any time. Continued use of the Platform constitutes acceptance of the revised policy.

13. Contact Information

PASSX Private Limited
101.B Aaraw Tower, Near Agarwal Nagar,
CGO Complex, Indore – 452001, Madhya Pradesh
Email: support@passx.in